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We were pleased to use ISO QA Isle of Man to help us achieve ISO 9001 accreditation for architectural services, including design, project management, lead consultant and contract administration. Over the course of three months, Gemma Stevenson quickly gained a clear understanding of our company structure and procedures, and was able to help us distill the complex business of architecture and construction project management into a clear and concise quality assurance manual that encompassed the full range of clients, projects and circumstances that we encounter as part of running an architectural practice. ISO 9001 accreditation gives our clients peace of mind that their projects are being managed in accordance with a documented and audited quality assurance system that has been formulated using the most established international quality assessment framework. The process that Gemma facilitated was smooth and clearly structured, and we achieved accreditation with any problems. We are delighted with the service that we received from ISO QA Isle of Man, and even happier with the results they helped us achieve.

On behalf of Apricot Investments Limited, and as the Facilities Manager, I would like to thank ISO QA Isle of Man Limited for providing exceptional consultancy service to us.

As a business we strive in delivering a strong Corporate Social Responsibility culture which includes reducing our negative impact on the Environment.

The key factors for choosing to work with ISO QA Isle of Man Limited, was solely due to Kevin’s personal attributes and in-depth knowledge, experience, and dedication.

I am grateful for your approach and the tailored delivery of your services in meeting our needs to produce and implement a system to meet environmental standard ISO 14001.

The whole process demonstrated a highly professional service which exceeded our expectations with immense success.

Our current project working with ISO QA Limited to produce and implement an integrated management system continues to show an exceptional level of professionalism and personal support.

I would have no hesitation in recommending ISO QA Isle of Man Limited to any business seeking to achieve standards and we look forward to future projects.

I wish you all well as you continue to grow your company forward with professionalism and integrity.

As a business Panacea are quality driven, working to contractual agreements with Clients in the pharmaceutical industry.  ISO certification is something we request from our vendors and contractors, so it makes good business sense to hold this certification ourselves.

The ISO process is initially quite daunting, so we approached ISO QA for a Gap Analysis and to gain a better understanding of what was ahead of us.  We were impressed with the knowledge and insight from ISO QA, and agreed it would be good to have them on board during the process.  This has been a huge undertaking for the business, and Gemma helped us through each step of the process, and we were delighted to gain ISO accreditation in May 2021, and plan to continue working with ISO QA in the future, as ISO certification is an on-going process.

This is an important step for the business and is an endorsement of everything we do and how we do it.  ISO QMS 9001:2015 is a highly recognisable quality management standard, which will help us improve our efficiencies and stand out from our business competitors, and the credibility and reassurance that it brings will help support the growth of the company.

Achieving ISO27001 was a significant undertaking for MBS with all areas of the business needing to be reviewed and a large number of processes and controls needing to be developed. The assistance of Kevin and Gemma from QA ISO Isle of Man was essential in helping us understand the requirements of the certification and determine the controls that needed to be put in place.

From the initial meeting through to the final audit, QA ISO Isle of Man have been on hand to provide support and advice to help us achieve our goal.

We engaged the services of ISO QA Limited to support us through the process to gain ISO 27001 certification as we wanted an independent review of our information security systems.

They carried out an assessment and presented a plan which allowed us to gain certification over a matter of months.

We achieved this in July 2020 and are planning to reengage their services to deliver our internal audit program.

We would recommend ISO QA Limited services to any business for their professional and friendly approach to deliver a challenging target

Our company has operated under the ISO standard since we started trading in 1997.

Last year we decided to make the transition to the latest version of the standard ISO 9001:2015.  It was clear that we needed support in this endeavour, so we contacted ISO QA Isle of Man.

We had initial consultancy with Kevin and he explained clearly what would be involved for us to move forward, with a proposal and action plan.

We were soon working closely with Gemma who set an agenda for the transition work involved.  We were very impressed with her methodical approach and friendly, courteous manner.

We achieved accreditation to ISO 9001:2015 in August 2018 by passing our independent external audit on time, thanks to Gemma’s dedication throughout the process.

We therefore have no hesitation in recommending ISO QA IOM to any business wishing to work towards achieving international standards.

We are a new Isle of Man business producing high quality optics for blue chip clients. I contacted ISO QA to design and implement ISO 9001 Quality Management to ensure our business offer complies to international standards. The project started in spring this year and we are on target to become accredited this year.

We have a number of offices and contacted ISO QA to investigate energy consumption so that we could apply a long term energy strategy. This was carried out using SBEM modelling and has established an action plan to apply best practice to all of our building assets.

Having already achieved quality and information security accreditations, we were keen to extend these credentials to include green issues. We commissioned ISO QA to design and implement ISO 14001 and to include our London operation. This included a comprehensive energy audit and both were funded through the BSS.

We achieved accreditation first time and are now actively operating with the systems ISO designed.

During the energy audit, ISO QA carried out renewable testing for wind and solar which enabled us to identify costs and savings for investments at our offices at Global House.

The office air conditioning units were a key area where energy was being lost, caused by the sun through nearby windows. By applying solar reducing film to the glazing, we were not only able to significantly drop our energy consumption, but also improve staff comfort.

Having considered improving our environmental impact, I contacted ISO QA to understand the processes involved. Following a gap analysis which revealed a number of issues regarding chemical and solid waste, we worked together to implement ISO 14001 over a 12 month period. Accreditation was achieved first time and it has since helped us to understand our carbon footprint and the ways in which it can be reduced.

I’m thrilled to say this has not only allowed us to reduce our energy bill, but also helped us to gain further business from clients who demand a green approach from their suppliers.

As part of the continuous improvement plan, we’ve also installed Energy Eye and are investing in recovering waste heat from our production processes.