We were pleased to use ISO QA Isle of Man to help us achieve ISO 9001 accreditation for architectural services, including design, project management, lead consultant and contract administration. Over the course of three months, Gemma Stevenson quickly gained a clear understanding of our company structure and procedures, and was able to help us distill the complex business of architecture and construction project management into a clear and concise quality assurance manual that encompassed the full range of clients, projects and circumstances that we encounter as part of running an architectural practice. ISO 9001 accreditation gives our clients peace of mind that their projects are being managed in accordance with a documented and audited quality assurance system that has been formulated using the most established international quality assessment framework. The process that Gemma facilitated was smooth and clearly structured, and we achieved accreditation with any problems. We are delighted with the service that we received from ISO QA Isle of Man, and even happier with the results they helped us achieve.